Return Policy
Last updated: 2 October 2026
EXHIBITSWORLD (a brand of RAMA DISPLAY, SSM 202103234898, ePerolehan Ministry of Finance EP-0811F004N) ("EXHIBITSWORLD", "we", "us", "our") stands behind the quality of every item we ship. This policy explains how returns work for orders placed on exhibitsworld.com.
Returns are accepted for defective or damaged items only
We accept returns within 30 days of delivery for items that arrive defective or damaged in transit. This applies to orders delivered within Peninsular Malaysia, Sabah, Sarawak, Labuan, Singapore and Brunei. We do not offer change-of-mind returns or exchanges.
Defective or damaged items
If your item arrives defective or damaged in transit, contact us within 7 days of delivery with photos of the issue. We will arrange a replacement, repair or refund for the item itself at no cost to you. The customer is responsible for arranging and paying return shipping back to our facility.
Exchanges
If a defective or damaged item is out of stock, or you would prefer a different model or size of equivalent value, we will exchange it as part of the defective-item resolution above. Return shipping for the original item remains the customer's responsibility.
How to start a return
Message us on WhatsApp +60 12-226 0408 with your order or quotation number, the reason for return, and photos of the defect or damage. We will confirm eligibility and provide return instructions.
Refunds
Approved refunds are issued to your original payment method or bank account within a reasonable timeframe after we receive and inspect the returned item.